Frequently Asked Questions
|
|
|
Are you insured & Bonded to perform cleaning services?
We are covered with liability, workers compensation & bonded. Your home, our team and AHCS Service staff are included in the coverage.
Do I need to be at home when you are cleaning my home?
You have many options for us to gain access to your home:
How do you protect my keys?
Your key is secured in a safe surrounded by an alarm system to which only Affordable Maids has access to. The key is given to the team leader on the day of the cleaning. The team leader returns the key at the end of the day and management returns it to the safe.
How many people will clean my home?
We normally travel in teams of three people. One employee is a team leader. Three person teams prove to be the most efficient.
Do I need to provide my own cleaning products?
We provide all equipment & supplies. All of our products are made specifically for the residential home. They are mild but effective. The best thing about them is that they leave no film or residue.
Will I always have the same maid service team?
At AHCS, we don't guarantee the same team for 2 reasons: Sickness & scheduling. Everyone of our team members are put through the same very thorough training program. On top of this, every single detail about your home is written on your individual customized work order so that no matter who comes, you're guaranteed 100% quality.
Are your house cleaning teams trained & supervised?
Every one of our team members are put through an intensive training program on the Affordable Home Cleaning system. Each team is supervised by a team leader who is responsible to make sure that the quality done by the entire team is at 100%
How do I pay for your services?
Payment is due at time of service. You may pay 5 easy ways:
What are your housecleaning rates?
Rates are based on the size and condition of your home. However, you can customize your cleaning rate to your bugeted needs eg:
Weekly, Every other week (biweekly), every three weeks (tri-weekly), Monthly and One Time.
How can I trust your employees in my home?
On top of being bonded and insured, we perform checks of prior job references so that we insure that every employee placed in your home is of the utmost integrity.
How do I go about purchasing gift Certificates?
Gift Certificates are a great idea for any occasion: GIVE THE GIFT OF TIME!!!!
"We Make Quality Affordable!"
Are you insured & Bonded to perform cleaning services?
We are covered with liability, workers compensation & bonded. Your home, our team and AHCS Service staff are included in the coverage.
Do I need to be at home when you are cleaning my home?
You have many options for us to gain access to your home:
- Leave a key in a safe place each visit.
- Give us an alarm or garage code.
- Give us a key.
- Be there to let us in
How do you protect my keys?
Your key is secured in a safe surrounded by an alarm system to which only Affordable Maids has access to. The key is given to the team leader on the day of the cleaning. The team leader returns the key at the end of the day and management returns it to the safe.
How many people will clean my home?
We normally travel in teams of three people. One employee is a team leader. Three person teams prove to be the most efficient.
Do I need to provide my own cleaning products?
We provide all equipment & supplies. All of our products are made specifically for the residential home. They are mild but effective. The best thing about them is that they leave no film or residue.
Will I always have the same maid service team?
At AHCS, we don't guarantee the same team for 2 reasons: Sickness & scheduling. Everyone of our team members are put through the same very thorough training program. On top of this, every single detail about your home is written on your individual customized work order so that no matter who comes, you're guaranteed 100% quality.
Are your house cleaning teams trained & supervised?
Every one of our team members are put through an intensive training program on the Affordable Home Cleaning system. Each team is supervised by a team leader who is responsible to make sure that the quality done by the entire team is at 100%
How do I pay for your services?
Payment is due at time of service. You may pay 5 easy ways:
- Visa
- Master Card
- PayPal
- Discover
- Check
- Cash
- Gift Certificate
What are your housecleaning rates?
Rates are based on the size and condition of your home. However, you can customize your cleaning rate to your bugeted needs eg:
- Option 1: Clean the entire home by the hour.
- Option 2: Limit the cleaning to a certain $ amount that fits into your budget eg.
- 3 people teams @ $35.00 each per hour.
- With this option you can give us an in-order list of the most important priorities - for example: 1) kitchen 2) all bathrooms 3) dust 1st floor 4) vacuum 1st floor etc etc. The nice thing about this option is that there is no surprise to you on price. We can work down your list as fast as possible cleaning as many areas as we can get to while keeping the quality to 100%. At this point, we can then give you a price for whatever frequency of cleaning you choose.
Weekly, Every other week (biweekly), every three weeks (tri-weekly), Monthly and One Time.
How can I trust your employees in my home?
On top of being bonded and insured, we perform checks of prior job references so that we insure that every employee placed in your home is of the utmost integrity.
How do I go about purchasing gift Certificates?
Gift Certificates are a great idea for any occasion: GIVE THE GIFT OF TIME!!!!
- Birthdays
- Anniversaries
- Valentines Day
- Holidays
- Mothers Day
- Fathers Day
- Baby Showers
- Weddings
- Retirement
- Illness
- Non-refundable
- Must be purchased with visa, master card or Discover
- May be sent directly to the receiver as a gift
"We Make Quality Affordable!"
